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Our Guarantee | Most Common Practice Issues in Today's Practices
Scope of Services | What Can You Expect From Us?
Our Guarantee:
When you work with Daugherty Consulting, you will have our ongoing support. We'll assist your practice in achieving positive results. If you implement what we teach, we guarantee our consultation will make a positive difference in your practice, or we will refund the consultation fee.
If you would like a free consultation by phone conferencing, with no strings attached, of your particular practice situation and an assessment of how Daugherty Consulting would assist you, call Daugherty Consulting today.
- House Calls - Phone Coaching Session(s): this service offers the doctor(s) regular and as-needed support. The purpose is to continue your personal development and provide you with valuable coaching to deal with on-going practice/staff issues. We assist you in achieving your "treatment plan” for your practice.
- Quarterly Staff Meeting Phone Conferences: coming out of a staff retreat, there are many items that are developed for future action and follow-up in internal marketing, "Marketing Cookbook," and team development. We believe that these action items require on-going support and accountability; therefore, we achieve this support through participating quarterly in one of your staff meetings via a phone conference call.
- Quarterly/Semi-Annual Practice Retreats: this step is contingent upon the issues and priorities of the doctor and the Development Action Plan from the staff retreat. During most of our initial practice retreats in the first year, you and your team really just get started or simply identify solutions to reoccurring issues. Our experience has shown us that if you want your practice to really be different and reach your expectations, you have to put the time into specifically addressing critical elements of the practice and setting aside concentrated time to develop and implement solutions. It takes time to identify what you and the staff are willing to do and then practice and build capabilities and capacity to make it a reality.
Most Common Practice Issues in Today's Practices
- Practice Growth & Sustainability
- Effective Marketing Strategy
- Effective Internal Marketing (Doctors & Staff)
- Doctor/Staff Communications & Relationships
- Cost Containment/Employee Benefits
- Practice Transition
- Staff Transition to New Doctor
- New Doctor Transition (Working with Staff)
- Senior Doctor Complacency with Income Level & Work Schedule
Scope of Services:
- Practice Management Fundamentals
- Clarify and communicate your practice vision into a viable, achievable reality.
- Build effective leadership for the practice goals and growth strategy.
- Assess and develop emotional intelligence capability in both the doctor(s) and staff.
- Create an inspiring practice culture that attracts motivated, committed staff and dedicated patients.
The research studies on some 2,800 star performers conducted by Harvard and Rutgers shows that 75 % of high achievers' success comes from their Emotional Intelligence (EI), while 25 % comes from necessary technical competency.
- Leveraging Team Potential
- Create a Valued Partner™ mentality and capability to support and sustain desired practice goals.
- Increase awareness and effectiveness of staff to promote and expand the practice.
- Marketing Strategy & Relationship Marketing Tools
- Develop a Marketing Cookbook™ for the practice that can be implemented by the staff.
- Increase importance and awareness of hand-to-hand relational marketing techniques and an increased commitment to internal marketing.
- Teach stronger relational marketing techniques with patients, parents, and referral sources.
- Marketing Strategy & Relationship Marketing Tools
- Develop a Marketing Cookbook™ for the practice that can be implemented by the staff.
- Increase importance and awareness of "hand-to-hand" relational marketing techniques and an increased commitment to internal marketing.
- Teach stronger relational marketing techniques with patients, parents, and referral sources.
- Practice & Associate Transition Success
- Assess and identify compatibility factors for successfully weaving the new doctor into the fabric of the practice.
- Develop Critical Success Factors for sustainability.
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What Can You Expect From Us?
You'll receive comprehensive consultation services, including:
- A pre-visit practice assessment and Doctor 360° Feedback
- Emotional Intelligence 360° and Work Style/Behavioral Assessment.
- Add clarity and development of your vision and how to transform it into practice culture.
- Development of leadership and communication capability/enhancements for whole practice.
- An in-office consultation with Culture and Valued Partners™ philosophy and training.
- The implementation of each of our time-tested service and patient relations techniques.
- A comprehensive internal relational and target-marketing strategy specifically for you.
- Implementation support after consultation, telephone support.
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